Departments


The Insurance Department telephone line is open from 8:30 AM to 4 PM.

Food and Meat Division
1-909-877-1110
Drug Division
1-909-877-2331

Click here for Health Risk Questionnaire (HRQ) Information

Click here for Loss of Eligibility / Vacation Waiver Forms

For answers to commonly asked insurance questions for food and meat, review the information below. Click here for information regarding commonly asked insurance questions for the drug division.

EMAP Information

INSURANCE Q&A's FOR FOOD AND MEAT DIVISION
QUESTIONS
ANSWERS

What is my Insurance Classification?

Plan A
. If you work for Albertsons, Ralphs, Staters or Vons (Plan A) and were hired prior to March 1, 2004 you are a Platinum +.  If you were hired after that date you are a Silver, Gold or Platinum member
Plan B
If you work for Food-4-Less or Luckys (Plan B) and were hired prior to October 1, 2004 you are a B Platinum +.  If you were hired after that date you are a Silver, Gold or Platinum member
How many hours a month do I have to work for benefits?
Courtesy and Utility Clerks need 64 hours a month, meat Cutters and Grandfathered Meat Wrappers need 76 hours a month, and all other classifications need 92 hours a month.  What is a month?  The hours you work in any one week are credited to you as of each Sunday, based on the standard Industry workweek, which is Monday through Sunday.  Your monthly hours are credited to you as of the last Sunday of each month.

64 hours:  Plan A & B: Clerks Helpers

76 hours: Plan A:  Meat Cutters and Grandfathered Meat Wrappers hired prior to 11/4/85; Plan B: Food & Meat & GM Clerks

92 hours:  Plan A:  Food, Meat & GM Clerks

When can I switch coverage?
During open enrollment once a yea, usually in January.  You can change once in a five (5) year period outside open enrollment, or if you move out of area.  (Except Plans A-110, B-110)
What pre-paid plans are available?
Kaiser, PacifiCare (Not available to A-110 and B-110 members)
When will I qualify for pre-paid?
Plan A-1:  After 24 months of earned eligibility.

Plan B Utility Clerks hired prior to 10/01/04:  After working through two open enrollments.  OR if promoted, after two (2) months of hours in your new position.

Plan B: All Other Job Classifications hired prior to 10/01/04:  Have choice of pre-paid from beginning of eligibility.

Plan G:  Beginning of eligibility.

Plan A-110 & Plan B-110: not available.

If a claim is denied, how do I appeal the claim?
Request an appeal form from the Insurance Department and follow the directions on the form.
Clarify student coverage.
Students are covered from age 19 through their 24th birthday month as long as they are unmarried and attending an accredited school full-time.  A completed "Student Certification", signed by the member and School Registrar, must be on file each quarter or semester.  To cover the summer months the member must complete and sign a "Student Certification of Intent to Return to School After Summer Recess" each year.
I have to have surgery, what should I do?
Under Indemnity:  Use a contracting hospital and have doctor call the Review at 1-800-274-7767  before you go in.

Under Pre-paid Plan:  See Plan Provider.

What are the non-qualifying months?
There are none.  Eligibility is based on a skip-month basis, with January's hours providing eligibility for March, February for April, etc.
I have not received a medical card yet, why?
 
Indemnity Plan members receive a Medical Plan 2000+ card and use providers from a list.  It takes the plans almost a month after you become eligible to send out cards.  If you need help you may call their 800#.

Blue Cross Group 57D72A 1-800-825-1030

PacifiCare Group 737 1-800-624-8822

Kaiser Group 1500 1-800-464-4000

Explanation of billings received when members are short hours for medical coverage
 
Members will receive a Cobra notice if they are short hours or no longer working. If a member wishes to obtain Cobra they must complete the application and return it before the deadline given.  If a member was short hours due to a paid vacation or disability they should request an Application for Reinstatement of Eligibility and return it with either the vacation information or the disability or worker's comp. stubs.

Special notes to Ralphs employees:  If they were on vacation they need to see that their store manager reports their vacation in writing (email) to Ralphs Payroll Dept. Vacations must be a full week Monday through Sunday.  Have store manager ask payroll to contact the Trust Fund.
How long will my benefits last after I quit?
If you terminate your employment through a voluntary quit or are terminated, your coverage will remain in effect for the remainder of the month that you left work.  You may continue benefits through Cobra.

Disclaimer:

This information has been written as clearly and accurately as possible.  You should be aware, however, that benefits are governed by master policies, contracts and Plan documents.  In all cases of benefit determination or differences of opinion, the legal policies, contracts or Plan documents will prevail.

You can examine the master policies, contracts and Plan documents by contacting the Fund Office.  If you prefer, you can request, in writing, copies of these documents for a reasonable fee.  The Fund Office will send you the documents within 30 days of receiving your request.

The Fund maintains the Health Care Plan for the exclusive benefit of eligible employees; however, eligibility for or participation in the Health Care Plan is not an assurance or guarantee of continued employment. 

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